1)
Time and Money were the top 2 responses
Kim
Scott of Schott Cultural Consulting shared with me her findings
from a 2009 survey she conducted with small businesses.
She discovered that small businesses with 5-20
employees
have a marketing challenge of seeking out and entering markets
quickly and effectively. Her solution to that
problem was to pull data from Scarborough, Nielsen and global
economic research for her clients. This
type of research shows a business how they can quickly
monetize a product or
service into a net profit.
On the
other hand, sole-practitioners that only have 1 fulltime
employee responded by saying their biggest challenge was time
and money. She was able to resolve this challenge for her
clients, by coaching them how to outsource and delegate so that
they're not doing it all. Once the workload was properly
balanced, then she corrected their target market and marketing
plan using research.
Kim
often tells sole-practitioners: "if you don't know the
profitability of your ideal client based on research, then you
will be spinning your wheels and burn through cash flow trying
to re-position yourself. Want to know how many prospects
wereconverted into paying customers based on a product or
service offering? Not sure how much profit your idea will
generate? Then ask a marketing consultant...the research is
there".
Other
solutions to the time/money challenge:
Create
a business plan or marketing plan regarding what you do, what
clients you serve, who your
referral partners are, how and where to network, what marketing
tactics you will use, allocate dollars to it, measure results,
and repeat cycle making adjustments based on what you
learned. There are books, coaches, programs, online
tools, etc. to help hold you accountable to a plan,
or to create a plan,
and to measure the results of your plan. Yes, these things
take some money and money, but it isn't cost prohibitive nor
will it take time away from your business. Some of the
resources are as low as $20 or less for a book, or $20/month,
or a 6 week program for
$250.
I can get into specifics if you are interested. Just
contact me, or look at point #3 below
for starters.
The
tools also allow you to use your time efficiently so you are
working on your business while working in your business.
You must do both to be successful! Eventually you may be
able tohire out some of
the work with some added income. Virtual assistants,
contract attorneys, contract consultants can all help you on an
ala carte basis as your budget allows.
This
frees you up to
do the things
you are good at and which create income for you.
3)
Finding a target market or demographic to serve
and then creating an effective marketing message that addresses
their needs.
A
friend of mine who is a coach mentioned how at one point he
was exhausting himself with his
marketing. Eventually he learned how to
design programs out of the expressed needs of his clients,
rather than creating programs hoping his clients
would need them. That makes all the sense in the
world. I've heard for years, "find a need and fill
it", or "you'll make all the money you want by
helping others get what they want." It's
true. I've experienced this myself.
If
you have clients but feel you are spinning your wheels, buy
this book: Book Yourself Solid by Michael Port. He will
help you create your ideal target market and be so busy serving
them you'll never have to work with the wrong client
again. You won't be 'crazy' busy, like you have
been. You'll be spending the right
amount of time, with the right people, and be energized by your
work. So much so, that you'll hardly believe you
are getting paid to do what you love so much!
If
you don't yet have clients or want more clients, then buy this
book: Get Clients Now, by CJ Hayden. It approaches
marketing like a menu in a restaurant. You won't eat the
whole menu in one sitting, nor can you take
on all of marketing at once. It breaks down marketing
into manageable portions: an appetizer, a
main course, and a dessert that you select from
the
menu of marketing options. You'll create daily action
steps for yourself all on a one
page
document and at the end of one month, you will achieve your
goals if you stick to the
program. You can create a new
program the next month with different marketing options, or use
the same one
and maybe ramp up your goals to the next level. You'll
deal with all stages of the sales cycle systematically and with
ease, including: filling the pipeline, getting appointments,
making presentations, follow-up, and closing the sale.
I also have a resource who created a
group
course around Get Client Now, so you have built in accountability.
The book alone is a starting point, but creating a community of
supportive partners will help you take the ideas to the
next level.
Whether
you hire someone to do research about your target market, or
you hire a marketing consultant, or you use the ideas from Get
Clients Now or Book Yourself Solid, just get into action
and start doing what you were meant to do. Often that's
the stumbling block for some.
They
haven't discovered their purpose and passion and are doing
something they are good at,
but
which they don't love doing. And the many functions of
the business ends up draining them rather than energizing
them.
If
you do love your practice and your clients, then they are the
valuable source of information of
how to serve them well. Just ask them and in response
design solutions that meet their needs.
4)
Financial advisors claim that their biggest marketing
challenge is compliance. They
aren't
able to use a lot of the social media tools the way other
professionals can, and anytime they write something it has to
be approved by compliance which often makes it outdated by the
time that happens. Otherwise, they have to use the
"vanilla, industry approved content" which is
very generic and not likely to be read.
Attorneys have some constraints on their marketing
efforts
due to the Rules of Professional Responsibility. While we
cannot directly solicit clients, we can network online or
offline with potential referral partners.
5)
"Not knowing what to do next". Some
professionals claim they know what's not working, but they are
not sure what to do differently. This challenge can occur
when one is burnt out in their business, or they've simply run
out of ideas. Many successful entrepreneurs will tell you
about the failed attempts at business before they made it
big. Persistence is the key and it is important to learn
from the past attempts when creating something new. Sometimes
our business runs its course, and our service is no longer
needed. Other times the professional loses the passion
they first had for their business. It's
important to continually look at who you are and ask, "am
I doing what I was created to do or am I just doing something I
know how to do?" Finding your
purpose
and passion and creating your profession out of it will fulfill
both you and your clients. There
are also
many successful coaches, consultants, research companies,
marketing companies, etc. that you can turn to if you have
passion but lack necessary skills or information about what to
do next. If ever you
need to know, who to talk to about a given challenge, consider
me a resource. I love matching people in need with those who
fulfill that need.
Can
you relate to any of these marketing challenges or
solutions? How have you overcome
these or other marketing
challenges in your practice? I'd love to hear your story. Where
do you turn for answers or information, or who helps you when
you get stuck?
Thanks for reading and commenting! Feel free to
send me an email or post your comments to myblog here.