Blog
It doesn’t have to be hard
I always enjoy catching up with my business contacts and referral partners over coffee or lunch. I’ve observed that the ones who are excited, growing, and discovering new possibilities are the ones who have carved out a unique niche that they are passionate about. While they are putting forth effort,
4 Reasons to Consult with a Business Attorney
By: Lori T. Williams, Owner/Managing Attorney of Your Legal Resource Entrepreneurs often wear many hats, and must determine what to do for themselves and what to outsource to others. One of the areas where outside expertise can be extremely critical, is when it involves the law. Here are 4 examples
Terms of Art: Referrals -vs- Introductions
By: Lori T. Williams, Owner/Managing Attorney of Your Legal Resource I’ve noticed that people sometimes use the word ‘referral’ when they mean ‘introduction’. They’ll say, “I’ve got a referral for you, I’ll call you!” Then when the call comes, they actually have someone in mind they want to introduce me
How do you show your appreciation?
By: Lori T. Williams, Owner/Managing Attorney of Your Legal Resource I was honored to receive the following statement from a client in response to giving him some advice and resources: “Wow, thank you very much for this information. I’m blown away with your awesomeness”. I really appreciate it when someone
Effectively Dealing With Client Disappointment
We all love Raving Fans, but occasionally a client doesn’t like the outcome or perhaps the professional they hired didn’t provide the service they were expecting. How you handle these circumstances can determine whether or not you preserve that client relationship. I’ve found the following tactics to be effective in
When professionals demonstrate a lack of integrity
It always surprises me when I encounter a lack of integrity. I’m not talking about the blatant kind where someone exhibits a complete lack of judgment or morals, but the “innocent” kind where a well meaning professional claims they’ll do something and then “forgets” or “gets busy” and never gets
