Dear Lori,
I wanted to acknowledge and thank you for your recent efforts in helping me find a new attorney.
As we discussed, I was disappointed with a current legal relationship and was seeking a new one. As a small business owner as well as parent and spouse, I did not have any great legal needs, but had some business issues that needed attention.
Your recommendation was excellent on two levels. First, Don has been a very refreshing change in terms of his approach and demeanor. As I left my former attorney for no other reason than poor “bedside” manner, Don clearly has a far greater handle on building client relationships.
Secondly, and most importantly, you took the time to get to know me above and beyond my legal needs. This effort speaks volumes with regard to how you operate and build your business as you could have referred me to just anyone but didn’t. In a world full of good and bad legal counsel, your consideration of the most important element (human relationships) has proven itself truly effective.
Thank you for taking so much of the risk and frustration out of finding a new professional relationship. I look forward to helping you any way I’m able including sharing my experience with other business owners.
Regards,
Preston True
